Last updated: September 5, 2026
At CarBookingClub, operated by TravelOgent LLC, we respect your privacy and want you to feel comfortable using our website. This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you may have regarding your information.
By using the CarBookingClub website or our services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you use our website, we may collect information that you voluntarily provide and certain information that is collected automatically.
Information You Provide
When you search for or request a car rental, contact us, subscribe to updates, or otherwise interact with our website, you may provide information such as:
- Name
- Email address
- Phone number
- Pickup and drop-off locations
- Rental dates and times
- Driver age or age range
- Vehicle preferences
- Booking or reservation information
- Information included in customer service communications
If you complete a reservation through a third-party rental provider, that provider may collect additional information necessary to process and fulfill your reservation.
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of your visit, and information about how you interact with our website.
We may use cookies, pixels, tags, and similar technologies to operate, understand, and improve our website and marketing activities.
2. How We Use Your Information
We may use the information we collect to:
- Provide and improve our website and services
- Help you search for and compare car rental options
- Process or assist with rental inquiries and reservations
- Communicate with you about your requests or bookings
- Respond to customer service questions
- Send requested updates, offers, or promotional communications
- Understand website usage and improve our content and user experience
- Detect, prevent, and investigate fraud, misuse, or security incidents
- Maintain website functionality and security
- Comply with applicable legal and regulatory requirements
We may also use aggregated or de-identified information for analytical, operational, or business purposes where permitted by law.
3. Car Rental Providers and Third Parties
CarBookingClub may display or provide access to rental options offered by third-party rental companies, suppliers, or service providers.
When you choose to proceed with a reservation, you may be redirected to or connected with a third-party provider. Information you provide directly to that provider will be handled according to its own privacy policy and terms.
We encourage you to review the privacy practices of any third-party company before providing information or completing a reservation with them.
4. Sharing of Information
We do not share personal information with third parties except as reasonably necessary to operate our business and provide our services, as permitted by applicable law.
Depending on how you use our website, information may be shared with:
- Car rental providers and booking partners
- Service providers that help operate our website or business
- Website analytics and technology providers
- Advertising and marketing partners
- Customer support or communication providers
- Payment or transaction providers, where applicable
- Professional advisers, such as legal or accounting providers
- Government authorities or other parties when required by law
We may also disclose information when necessary to protect our rights, prevent fraud or security threats, investigate suspected misuse, or protect the safety of our users or others.
5. Cookies and Similar Technologies
CarBookingClub may use cookies and similar technologies to remember preferences, understand website traffic, measure advertising performance, and improve your experience.
Some cookies may be necessary for the website to function properly, while others may be used for analytics or advertising purposes.
Depending on your location and applicable law, you may have options to manage certain cookies or tracking technologies through our website or your browser settings.
Disabling certain cookies may affect some website functionality.
6. Advertising and Analytics
We may work with third-party analytics and advertising providers to understand how visitors use our website and to measure or improve our marketing campaigns.
These providers may collect information such as device identifiers, IP address, browsing activity, advertisements viewed or interacted with, and other technical information through cookies or similar technologies.
Where required by applicable law, we will provide appropriate choices regarding certain targeted advertising or data-sharing activities.
7. Data Security
TravelOgent LLC takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, online service, or method of transmitting information over the internet can be guaranteed to be completely secure. For this reason, we cannot guarantee absolute security of information transmitted to or through our website.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business and transaction records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
9. Your Privacy Rights
Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we maintain about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Request information about how your personal information is collected or used
- Opt out of certain targeted advertising or data-sharing activities
- Opt out of certain promotional communications
- Appeal a privacy-rights decision where applicable
Not every right is available in every situation, and certain legal exceptions may apply.
To make a privacy request, contact us using the information provided in the Contact Us section below. We may need to take reasonable steps to verify your request before completing it.
10. Marketing Communications
If you subscribe to promotional emails or other marketing communications from us, you may unsubscribe at any time by following the instructions included in the communication.
Please note that even if you opt out of promotional messages, we may still send non-promotional communications when necessary, such as messages relating to a request, reservation, account, or service.
11. Children’s Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.
12. Third-Party Websites
Our website may contain links, advertisements, booking options, or other connections to third-party websites and services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. Once you leave CarBookingClub, we recommend reviewing the privacy policy of the website you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or legal requirements.
When we make changes, we will update the Last Updated date at the top of this page. Your continued use of our website after an updated Privacy Policy becomes available means that you acknowledge the updated policy, to the extent permitted by applicable law.
14. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us.
- Email: info@carbookingclub.com
- Phone: +1 (888) 990-1292
- Address: 76-33 166th St, Fresh Meadows, NY 11366-1266, United States
We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable law.